Privacy Policy
Last updated: January 1, 2025

At Holistic Home Health Care ("we," "our," or "us"), we are committed to protecting your privacy and personal information. This Privacy Policy outlines how we collect, use, and share your information, including your SMS consent, in accordance with applicable laws and industry standards.

1. Information We Collect
We may collect the following types of personal information:

  • Contact Information: Name, phone number, email address, and mailing address.

  • Health-Related Information: Details voluntarily provided for service eligibility or assessment.

  • Communication Preferences: Including consent to receive SMS messages.

  • Website Activity: IP address, browser type, pages visited, and device information.

2. How We Use Your Information
We use your information for the following purposes:

  • To provide, schedule, and manage personal care services.

  • To contact you regarding your inquiries or service needs.

  • To send important updates, appointment reminders, or service alerts via SMS (if you opt in).

  • To improve our website and services through analytics and feedback.

3. Who We Share Information With
We do not sell, rent, or share your personal information with third parties for marketing purposes. We may share information only in the following circumstances:

  • With service providers who help us operate our business (e.g., technology platforms, billing services).

  • When legally required (e.g., government agencies or in response to legal processes).

  • With your explicit consent.

4. SMS Consent and Communication
If you choose to receive SMS updates from Holistic Home Health Care:

  • Your SMS consent is not shared with third parties or affiliates for marketing purposes.

  • You may opt out at any time by replying “STOP” to any message.

5. How We Protect Your Information
We implement appropriate security measures to safeguard your data, including encryption, secure servers, and internal access controls.

6. Your Rights and Choices
You have the right to:

  • Access, correct, or delete your personal information.

  • Opt out of marketing communications at any time.

  • Withdraw SMS consent by replying “STOP” or contacting us directly.

7. Changes to This Policy
We may update this policy from time to time. Any updates will be posted at:
[www.3h.care/privacy]

We encourage you to review this page periodically.

8. Contact Us
If you have any questions about this policy or how your data is used, please contact:
Email: info@3h.care
Phone: (501) 402-0802
Address: 3006 W. 12th Street, Little Rock, Arkansas 72204